23 May
Quality System
At Maxxam, we have complete confidence in every piece of data we generate due to our world class Quality System. Our stringent quality adherence strategy is supported through our participation in many relevant national and international accreditation programs, licensing by government bodies, proficiency testing and double blind check sample programs. Maxxam’s Double Blind Program was implemented to measure the quality of data and service provided to customers. Proficiency testing samples are required as part of standard accreditation programs (ISO 17025) however they do not adequately simulate lab performance for client samples since the lab knows its being tested. The double blind program involves using a sample from a recognized proficiency testing provider and having the sample “disguised” as a client sample so the lab is completely unaware their performance is being evaluated. The sample is sent to Maxxam as a regular sample, which upon completion is assessed by Maxxam’s Quality Assurance Department for turnaround time (TAT), data accuracy and traceability. This program best simulates lab performance for real client samples.
